每当你点击KB知识库文章上的Fix按钮时，IE会提示下载一个小软件以解决问题，下面就是解决“Media Center DVD媒体库问题”的一则示例：
Microsoft Windows operating systems like Windows XP and Windows Vista provide troubleshooting options for errors that occur in your PC and sometimes provide a link which can have a solution for that error. But finding a proper fix has always been a difficult task for many. Sometimes we may think why can't Microsoft fix this for me?
The Fix-it teams' purpose is to help users fix their problems in a click of a button. The Microsoft KB articles and the Windows Error Reporting are now fix-it enabled with a list of steps that can be followed to resolve the issue. Some example KB articles are:
* Enable Media Center DVD Library Fix it Live
* Enable 10 Internet Explorer Download Sessions Fix it Live
* Enable USB Keyboard LED Lights Fix it Live